Acceptance of Private Patients

Private patients will only be accepted with referral from sources outside The Prince Philip Dental Hospital ("the Hospital"). The referring sources are normally dental or medical practitioners seeking for specialists' consultation and treatment on behalf of the patients.

Registration

You are required to complete a Private Patient's Declaration Form; otherwise, the Hospital will be unable to accept you for diagnostic or treatment purposes. You are also advised to read the Statement of Collection of Personal Information from Patients before registration. You must present your original identification document (e.g. HKID Card or birth certificate) with your referral and deposit a sum of HK$1,000 at the time of registration. The Hospital reserves the right not to proceed with registration if the Hospital is in doubt of the document presented.

Initial Deposit

Please note that the deposit is non-interest bearing and will be refunded by a crossed cheque when treatment has been completed, and all fees and charges (including charges for the services rendered by other persons or institutions in the course of treatment) have been paid. The Account Payee will be the same as the one you provided at the time of registration. Any request for changes to Account Payee must be made in writing.

If you fail to settle your fees and charges before the date specified on the demand note, the deposit will be used to offset against the outstanding bills until exhausted. If the deposit cannot be refunded due to loss of contact with you for a period of three years after discharge, the Hospital will then recognize the deposit as the Hospital's income. Subsequent request for refund of the deposit will be subject to approval on case-by-case basis.

Private Patient Fees

Please ask your attending clinician(s) about the treatment fees and charges (inclusive of charges for radiodiagnostic services, dental appliances and other cost recoverable items) which may be varied with individuals' oral condition. The price ranges for some of the fee items are uploaded onto this website for your reference.

During your treatment in this Hospital, if services from other persons or institutions are needed (e.g. pathology testing or radiodiagnostic services), you also have to pay the corresponding expenses. If situation allows, service providers will charge you direct. Otherwise, you have to pay the charges through the Hospital together with an administrative overhead charged by the Hospital.

Working Hours of the Information Counter

Mondays to Fridays : 08:00 - 12:45 hrs and 13:45 - 17:30 hrs
Saturdays, Sundays and public holidays : Closed

Clinic Arrangement during Black Rainstorm Warning or Typhoon Signal No. 8 or above

1. For treatment NOT yet started

   Condition	Arrangement
   If either of the Typhoon Warning Signal No.8 (or above) or the Black Rainstorm Warning is hoisted or in force at or after 6:00 a.m.	All patient appointments commencing before 1:45 p.m. will be cancelled automatically and queue cards will not be issued for a.m. session.
   If either of the Typhoon Warning Signal No.8 (or above) or the Black Rainstorm Warning is hoisted or in force at or after 11:00 a.m.	All patient appointments commencing after 1:45 p.m. will be cancelled automatically and queue cards will not be issued for p.m. session.

2. For treatment already started

   Condition	Arrangement
   When Hong Kong Observatory issues the Pre-No.8 Special Announcement	All patient treatment should be completed as soon as possible, the clinics should then be closed after clearance.
   When Black Rainstorm Warning Signal is hoisted	Services will be provided to patients who have arrived and are at the clinics.

   * Staff will try to contact patients and arrange re-appointment if necessary.

Enquiries

Telephone : 2859-0238    Fax : 2859-0232    E-mail : enquiry@ppdh.org.hk    Website : www.ppdh.org.hk

PP6.93
24 Jan 2011 (revised)